Loading…
Help Center/Getting Started
Everything you need to know before applying for a device on Hala-GH.
Hala-GH is built to work without a bank account or credit history. Instead, you'll need:
You'll take photos of the front and back of your Ghana Card plus a selfie, which are checked through a mix of automated systems and manual review to confirm your identity.
Because your guarantor's details become part of your application, they'll be informed that their information has been shared with Hala-GH for this purpose - so it's worth giving them a heads-up before you apply.
Every device in the catalog shows its own real pricing - there's no single flat rate. Plans typically run 3 or 6 months depending on the device and term you choose, each with its own deposit and remaining balance spread evenly across the plan.
Not sure which term fits your budget? Compare plans side by side before you apply.
You can apply online or in person at a partner shop. Either way, you'll provide your personal details, upload your Ghana Card and selfie, add your guarantor's information, and pick your device and plan.
Hala-GH never accepts cash
All deposit and installment payments go through the Hala-GH app or USSD. If anyone asks you to pay cash directly, that's not a genuine Hala-GH request - report it to contact@halagh.com.
Once your application is approved, you'll collect your device from the partner shop tied to your application. Your device is activated as soon as your deposit is received, and you're ready to go.
If something about your application needs a closer look, our team will reach out on the phone number you provided. If it's been a while and you haven't heard back, don't hesitate to check in.